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LETTER: Superior excels at friendly service

To The Telegram: I am writing in response to a letter on April 17 "Visitors found Superior an unfriendly place" submitted by a family from Minneapolis. The very next day April 18, I went to the drive-thru at National Bank of Commerce to make a sm...

To The Telegram:

I am writing in response to a letter on April 17 "Visitors found Superior an unfriendly place" submitted by a family from Minneapolis.

The very next day April 18, I went to the drive-thru at National Bank of Commerce to make a small withdrawal from my checking account. I was informed my payroll check, which is electronically transferred, was not in my account. The young lady behind the counter printed a copy and sent it out to me. I verified the balance (minus my payroll check.) She was very apologetic. I told her it wasn't her fault, and thanked her for her time.

Later, my daughter and I went to WalMart to print a baby shower registration. They were experiencing a "glitch" in the system. A young girl who works there took it upon herself to take our information, go to the back offices, returned with our list, seemed relieved when we assured her no apologies were necessary, thanked her and made our purchases.

I then remembered an advertisement I had seen in the paper by Murphy Oil in recognition of Earth Day, so I had my daughter drive me over to Super One at the Belknap Plaza, where I shop regularly, to be met by the Girl Scout Troop 4208. They were so excited and energetic and I got such a kick out of this little girl who was more than willing to explain the virtues of my free reusable grocery bag!

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With in a three-hour period, three young women went above and beyond in the City of Superior to make my day a better one. It just makes me wonder if the "visitors" showed the same courtesy they hoped to receive.

-- Donna Shykes

Superior

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