For the fourth year out of the past five, financial-services firm Edward Jones ranks highest in investor satisfaction with full service brokerage firms, according to the J.D. Power and Associates 2009 Full Service Investor Satisfaction Study, said Edward Jones financial advisor Matt Christy.
The study measures overall investor satisfaction with full service investment firms based on six factors: account offerings, convenience, commissions and fees, financial advisor, Investment performance and account statements. The J.D. Power and Associates study found that Edward Jones performed particularly well in convenience and account statements.
