Superior Water, Light and Power has options for people struggling to pay their winter utility bills.
The company can help customers contact Wisconsin's Home Energy Plus program that includes the Wisconsin Home Energy Assistance Program and Weatherization Assistance Program. The energy assistance program provides help covering heating costs, electric costs and energy crisis situations. The weatherization program helps renters and homeowners reduce their energy consumption. Customers can learn whether they're eligible for the programs at swlp.com/CustomerService/WILowIncomeAssistanceFee, of call 715-394-2200 or 800-227-7957 to set up a payment plan and waive late payment charges for plans set up under the Cold Weather Rule or for customers affected by the shutdown.
If you're not eligible for energy assistance, SWL&P offers Budget Payment Plans that help customers avoid seasonal peaks in utility bills by leveling payments out over the course of the entire year.
State Cold Weather Rules in Minnesota and Wisconsin protect customers from disconnection of heat-providing service through April 15 provided they make and maintain a payment plan with the utility.
In recognition of the government shutdown's impact on the communities it serves, Minnesota Power has made an additional donation of $4,500 to three regional food banks that distribute food to food shelves across northeastern and north-central Minnesota and northwestern Wisconsin.