NorthernBridges CEO plans retirementNorthernBridges chief executive officer is planning to step down and into retirement Nov. 29.
NorthernBridges chief executive officer is planning to step down and into retirement Nov. 29.
John T. McMahon notified the board of directors of the managed care organization June 3.
The decision to retire caps 37 years of public service in northwest Wisconsin, according to a news release issued by NorthernBridges.
The managed care organization was contracted by the state to deliver the Family Care program to 11 counties in northwest Wisconsin. In operation since May 2009, the Family Care program was piloted by the state to reduce the cost of long-term care services for frail elderly and adults with physical and developmental disabilities. NorthernBridges manages care for 2,107 people to help them live independently and safely in their homes and communities.
The program has come under fire from the public affected by the managed care organization’s efforts to reduce costs for long-term care.
In April, state officials with the Department of Health Services, which has oversight of the Family Care program, made the trek to Superior to hear from families of NorthernBridges consumers and care providers and discuss possible solutions.
Since then, members of NorthernBridges staff and guardians have met a few times to address problems. McMahon has attended some of those meeting.
NorthernBridges Board Chairman David Willingham of Ladysmith said McMahon provided leadership for seven years to build the Family Care program to support the region’s neediest disabled and frail elderly citizens.
“The NorthernBridges Board of Directors is confident that we will find a new leader who will accept the challenge of building upon the foundation of member centered quality services laid by Mr. McMahon and his staff, and take NorthernBridges to the next level of excellence,” Willingham said.
The board chairman said the board plans to create a committee responsible for recruiting a replacement chief executive officer and managing the transition. Work to find a new executive officer begins this month, with the goal of finding a CEO by late August. Soon thereafter, it will forward its final recommendation to the full board of directors. The transition period will begin with the new CEO’s arrival later in the year.
McMahon’s public service career began in Milwaukee as a social worker in a drug treatment program. Later his family moved to Eau Claire where he spent 22 years with the Eau Claire County Human Services Department. As a social worker, he worked with families and children affected by child abuse, juvenile delinquency and domestic violence. He eventually advanced to be program manager of the Family Service Division.
McMahon’s next move was to Director of Health and Human Services for Washburn County in Shell Lake, where he served for eight years before moving on to be the director of development for Northwest Family Care. He became the CEO of NorthernBridges in 2008.