Walgreens celebrates bigger spaceSuperior’s Walgreens store has grown from the smallest in the area to the largest.
By: Maria Lockwood, Superior Telegram
Superior’s Walgreens store has grown from the smallest in the area to the largest. Now that its six-month remodel/expansion project is over, the store is hosting a grand reopening celebration.
“We’re letting people know, ‘Hey we’re done now, the dust has settled,’” said store manager Matt Krall. “Come back and see what you think.”
The festivities run 8 a.m. to 5 p.m. June 18 at the store, 2015 Tower Ave. The day kicks off with free coffee and donuts, and includes prize drawings, a ribbon cutting and free popcorn and balloons for the kids. A barbecue in the parking lot serves up meals from 11 a.m. to 5 p.m., with all proceeds earmarked for the Center Against Sexual and Domestic Abuse. And a special coupon slated to be distributed in Sunday’s paper will extend the celebration savings for two additional weeks.
The event is a way to say thank you to customers for putting up with the remodeling work, Krall said.
The project, which began in September and wrapped up in March, added 50 percent more elbow room to the store. The main floor has expanded from just over 8,000 square feet to 13,400 square feet. Now two shoppers can go down the same aisle without bumping cards, Krall said, and there’s room for displays.
The pharmacy department bore the brunt of construction noise, debris and sparks as contractors took a jackhammer to the back wall, according to the manager. But the department also gained a new look.
“At Walgreens pharmacy is No. 1,” Krall said. “That’s what we’re here for.”
As part of the store’s new “Well Experience,” the pharmacist comes right out to the front desk to deliver prescriptions and answer questions. A brand-new lobby area includes comfortable seating and a big screen to let customers know the status of their prescription orders. Visitors can stop by for immunizations, blood pressure checks and health screenings in a private, walled-in room at the department.
“We’re the first store in our market to offer the ‘Well Experience,’” Krall said.
The idea of expanding the Superior store, built in 1993, had been under discussion, Krall said, but the introduction of nearby competitor CVS Pharmacy helped speed up the project. Although floor space has expanded, the number of employees has stayed at about 45. Since the remodel, staff members are quick to approach customers to ask if they need help finding anything in the bigger space. The greeting card section, for instance, can be found near the beauty section. Colorful balloons highlight the area. Another kiosk has been added to the photo department, which is still near the front counters, and it is now a dry lab. Film is no longer developed in store.
The space is brighter, thanks to under-shelf lighting, and areas have expanded to offer larger selections of items in every department, from grocery and snacks to paper goods and toys.
One lady walked down the aisles of Walgreens Wednesday, scanning the overhead signs for the right department. It’s like a grocery store, she said. Other customers chatted with members of the pharmacy department.
About 95 percent of the feedback from customers has been positive, Krall said. They like the cleaner, brighter, bigger store.
“Now that it’s done, everyone loves it,” he said.
Next week’s event is a chance to say thank you to loyal customers and an opportunity to bring others back for a look at the new store, Krall said.