VA addresses claims backlogRecently there has been a lot of media attention in regards to the large backlog of claims within the Department of Veterans Affairs.
Recently there has been a lot of media attention in regards to the large backlog of claims within the Department of Veterans Affairs. The VA is taking several steps to reduce this backlog to include upgrades to digital management systems and assigning extra people to those cases. County Veterans Service Officers recently received correspondence that the VA will be sending out forms referred to as a 5103 to veterans in an effort to expedite some of those claims:
“The Department of Veterans Affairs (VA) has identified approximately 190,000 subsequent claims pending initial development. In an effort to expedite the processing of these claims, VA will batch deliver an automated special 38 U.S.C §5103 notice to each identified claimant. The notice will also provide the claimant the option to have his or her claim expeditiously processed based on the evidence of record. If the claimant elects this option, he or she will complete and return to VA a specific certification attached to the notice, indicating the election, and, if the claim meets the other requirements, VA will expeditiously process the claim to achieve a timely decision. The claimant may notify VA of their election by mail, which will be received by the scanning vendor, by logging onto ebenefits, or by calling the VA Benefit Information line.”
If you are a veteran with a pending claim and you receive any kind of correspondence or contact from the VA asking for additional information or a response from you, contact your CVSO before taking any action. Your CVSO can assist you in determining your best option based on information that has already been provided to the VA. CVSO contact information is as follows: Burnett County: Doug Stubbe 715-349-2179; Barron County: Scott Bachowski 715-537-6290; Douglas County: Scott Buchanan 715-395-1331; Polk County: Rick Gates 715-485-9243; Washburn County: Carl Krantz 715-635-4470.