Better Business Bureau releases 2013 complaint, inquiry statistics
Better Business Bureau of Minnesota and North Dakota (BBB) has compiled a list of the top 10 industries for consumer complaints and inquiries, according to their final statistics for 2013. For the year, the local BBB set a new record by providing over 3.6 million instances of service to the public.
BBB handled just over 24,000 complaints in 2013, about the same amount as the previous year. They resolved roughly 90 percent of them.
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