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Better Business Bureau releases 2013 complaint, inquiry statistics

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Better Business Bureau of Minnesota and North Dakota (BBB) has compiled a list of the top 10 industries for consumer complaints and inquiries, according to their final statistics for 2013. For the year, the local BBB set a new record by providing over 3.6 million instances of service to the public. 

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BBB handled just over 24,000 complaints in 2013, about the same amount as the previous year. They resolved roughly 90 percent of them.

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